Frequently Asked Questions
General Questions
What is Texas Underground Armory?
Texas Underground Armory is a veteran-owned, premier firearms shop and experience center in Texas. It offers custom firearms services, exclusive memberships, tactical training, and a range of events and amenities designed for gun enthusiasts, professionals, and hobbyists.
Does Texas Underground Armory sell firearms online?
Yes, firearms, ammunition, and accessories can be purchased online through their secure online shop. Please ensure compliance with local and federal laws regarding firearm transfers and shipping.
What is the legal process for owning a suppressor in Texas?
There is a lot to legally owning a silencer, but at Texas Underground Armory, we make the process simple. From selecting the right silencer for your needs to ensuring the proper documentation is error-free and the certification goes smoothly, we can do every step right here in our store. Come and talk to anyone on Team Underground and get your silencer today!
Does the Texas Underground Armory in Houston currently have a range?
The state-of-the-art 180-degree tactical shooting range and premium ventilation system are still under construction. However, you can enjoy a large retail space with an extensive inventory of premium brands, full-service gunsmithing, and custom services such as Cerakote. In addition to our in-store merchandise and services, we can build or special order just about anything legal to own!
What is the best firearm for home defense?
Home defense firearm recommendations depend on personal preferences and circumstances. Popular options include shotguns, handguns like the Glock 19, and AR-15 rifles.
How do I choose the right optic for my AR-15?
Choosing an optic depends on your shooting needs. Options include red dot sights for fast targeting, holographic sights for tactical use, and scopes for long-range shooting.
What is Cerakote, and why should I get it for my firearm?
Cerakote is a ceramic coating applied to firearms for enhanced durability and customization. It protects against corrosion and wear while offering unique color options.
How can I improve my firearm accuracy?
Improving firearm accuracy involves proper training, upgrading optics, and ensuring the firearm is regularly cleaned and maintained.
Products & Services
What firearms are available at Texas Underground Armory?
Texas Underground Armory offers a wide selection of handguns, rifles, shotguns, and custom firearms. Brands include popular manufacturers such as Glock, Smith & Wesson, Sig Sauer, and more.
Do you offer gunsmithing services?
Yes, Texas Underground Armory was ranked as one of the Top 3 Gunsmiths in Houston for 2024 by My Best Houston and specializes in advanced gunsmithing services, including:
- Custom stippling for handguns.
- Optic cuts for improved accuracy and functionality.
- Cerakote application for a durable and customized firearm finish.
Can I purchase ammunition and firearm accessories?
Absolutely! The store provides a variety of ammunition and firearm accessories, including optics, magazines, holsters, cleaning kits, and tactical gear.
What is the custom shop, and what services does it provide?
The custom shop is a dedicated department for firearm customization. Services include:
- Stippling and grip modifications.
- Optic mounting and alignment.
- Cerakote finishes.
- Custom magazines and extended magazine options.
Do you sell NFA (National Firearms Act) items like suppressors or short-barreled rifles?
Yes, NFA items are available and we even specialize in building custom suppressors. Customers must comply with all ATF regulations, including tax stamps and background checks.
ATF Playground™ and Facility Questions
What is the ATF Playground™?
The ATF Playground™ is an upcoming expansion opening in 2025. It will feature:
- State-of-the-art indoor shooting range with tactical training zones.
- Amendment 21 Speakeasy Bar for premium drinks.
- Luxury cigar lounge.
- Restaurant offering gourmet meals.
- Bravo Training Academy to level up your skills.
What will the Texas Underground Armory expansion include?
- Academy-style progressive training programs with expert instructors and expanded retail.
- Live entertainment, competitions, special events, and vendor days.
- Advanced indoor tactical shooting range featuring leading-edge bullet trap technology and full auto rentals.
- Amendment 21 speakeasy lounge to enjoy a modern twist on the classic speakeasy experience with premium spirits and handcrafted cocktails.
- Premium cigar lounge with the finest cigars in an elegant setting designed for connoisseurs seeking the ultimate relaxation.
- Restaurant dining with gourmet cuisine, exceptional experiences, and unreasonable hospitality.
What is the projected completion date of Houston's Texas Underground Armory expansion?
Summer 2025
Can I purchase a Membership now?
Yes. For a limited time, you can secure 80% off a founding membership, become a member of the "Underground Elite," and begin enjoying valuable benefits. Monthly fees will not apply until our range's Grand Opening.
Join the Underground Elite...NOW!
What will make the indoor shooting range unique?
The range will be Houston’s only 180-degree indoor tactical training center focused on defensive and competitive shooting skills.In addition, there will be a large selection of semi and full-auto rentals, traditional lane shooting, and plenty of events to make Texas Underground Armory more than just a place to shoot, but a destination for entertainment and community.
What security measures will be in place if the expansion includes a shooting range and a lounge that will serve alcohol?
While there are no strict or stringent rules or regulations that require special protocols to be in place where firearms and alcohol mix, it is a primary concern for us here at Texas Underground Armory. We have implemented a system-wide lockout policy that would prevent anyone who has partaken of alcohol on our premises from participating on the range, purchasing or renting a firearm, or purchasing ammunition for the remainder of the day.
Lounge access is monitored to prevent the mixing of alcohol, firearms, and shooters on the range. Policies prevent patrons who have consumed alcohol from returning to the shooting lanes or access to firearms.
Range Safety Officers (RSOs) supervise to ensure safe firearm handling and adherence to range rules. Closed-circuit television cameras are positioned throughout the range, entrances, exits, and shooting lanes to monitor activity and ensure compliance with safety protocols.
Additionally, we work with our local law enforcement to ensure all of our Associates are properly trained to be observant for signs of intoxication or use of narcotics. Safety is of paramount importance at Texas Underground Armory, and every Associate, Member, and Guest has the right and obligation to ensure we all go home the way we came in.
Memberships
What membership plans does Texas Underground Armory offer?
There are three main membership tiers:
- Guardian Membership: Entry-level access with basic benefits.
- Protector Membership: Mid-tier membership with additional perks such as discounted training.
- Defender Membership: Premium access to exclusive events, advanced training, and VIP services.
How can I sign up for a membership?
You can join directly through the Memberships page. Founding memberships offer exclusive benefits and discounted rates.
What are the benefits of becoming a founding member?
Founding members gain access to:
- Exclusive discounts on products and services.
- VIP access to events and the ATF Playground™ once it opens.
- Recognition as part of the Underground Elite.
Training and Events
What training programs does Texas Underground Armory offer?
Bravo Training Academy programs include:
- Online firearm safety and handling courses.
- Semi-private academy-style instruction.
- Specialized classes with celebrity instructors.
- Private instruction and advanced down-range scenarios
Are there training options for beginners?
Yes, Texas Underground Armory welcomes shooters of all experience levels, offering beginner-friendly courses to advanced tactical training.
What events are hosted by Texas Underground Armory?
The facility hosts a variety of events, including:
- Live entertainment and themed nights.
- Competitive shooting competitions.
- Vendor showcases for the latest firearm technology.
Compliance and Regulations
Do I need a background check to purchase firearms?
Yes, all firearm purchases require a background check in compliance with federal and state laws. Texas Underground Armory follows all ATF regulations.
Can you ship firearms to my location?
Purchased firearms can only be shipped to a licensed FFL (Federal Firearms License) dealer in your area. Make sure to verify your local firearm transfer requirements. If you are shipping your personal firearm to yourself in another city or state, we can assist with that as well.
How do I transfer a firearm purchased online?
When purchasing a firearm online, select a local FFL dealer for the transfer. The firearm will be shipped to the dealer, and you will complete the background check upon pickup.
Policies and Support
What is your return policy for firearms and accessories?
Texas Underground Armory makes every effort to ensure you are happy with your purchase. Should you not be happy for any reason, contact us and we will work with you to take care of the issue through the manufacturer or allow you to return firearms within 30 days and accessories within 60 days. Some exclusions do apply. Please see our Store Policy page for full details.
How do I contact customer service?
For questions or support, you can reach Texas Underground Armory via the Contact Us page, by calling (936) 777-8140 or by emailing [email protected]
What payment methods do you accept?
Texas Underground Armory accepts major credit cards, online payment options, and financing solutions for select purchases.
What is the store’s Firearms (Open) Carry Policy?
At Texas Underground Armory, safety is our top priority. We welcome members and guests to carry firearms in-store under the following conditions:
Holstered Firearms:
- The gun must be in a holster, bag, or case.
- If you have none of the above, and the gun is only in a pocket or waistband, an associate at the front door must clear and flag the gun.
- Firearms must always remain securely holstered while in the store and the range lobby.
- Holsters should fully cover the trigger guard and be in good condition to ensure safety.
Unholstered Firearms:
- Unholstered firearms should be unloaded prior to entering the store and flagged by an associate at the front door.
No Handling of Firearms in Common Areas:
- For everyone's safety, please refrain from handling your gun while in the store or range lobby.
Thank you for helping us maintain a safe and welcoming environment for everyone.